Web Hosting Support - Per Ticket
Plan
This is the starter plan in which you pay per ticket.
A ticket is a technical problem that a client faces.
Tickets are purchased in slabs and larger the slab
you purchase lower the price per ticket will be. Per
Ticket Support is a great option for web hosts wanting
a pay-as-you-go option with maximum flexibility.
How It Works - Per ticket support
works simply by the number of support tickets your
customers submit to our support specialists. Tickets
are purchased in slabs in advance. You can view your
ticket reserve online through our client portal and
you are also notified when your available ticket pool
is running low.
What Is Covered - With Per Ticket
Plan we will answer general technical support queries
which are listed in technical
support table. We will also answer any sales &
billing queries where appropriate information is available
to us.
Live chat and telephone support is not provided in
this plan.
What Does It Cost - Tickets are
purchased in slabs of 25, 50, 100, 500 or 1000 tickets
and cost varies depending on the slab you purchase.
| Ticket Slab* |
Price
per Ticket |
Total
Price |
|
| 25 Tickets |
$1.75 |
$44 |
< Purchase
> |
| 50 Tickets |
$1.50 |
$75 |
< Purchase
> |
| 100 Tickets |
$1.25 |
$125 |
< Purchase
> |
| 500 Tickets |
$1.15 |
$575 |
< Purchase
> |
| 1000 Tickets |
$1.00 |
$1000 |
< Purchase
> |
* Remaining tickets are not carried forward to next
month.
|
