Web Hosting Support - Dedicated Support Plan

Dedicated Support Plan means your own dedicated people who provide support just for you. This support plan suits large web hosts or any business interested in acquiring their very own team members, especially in situations where special requirements need to be met.

With your Dedicated Support people you can have sales, billing or any other type of support that you require. There are no restrictions on the type of product or service that you sell.

How It Works - You purchase a "seat" for a certain time block (8, 12 or 24 hour support). During that time anyone in that seat will be dedicated to providing support only to you and your clients. Extra seats can be purchased if the number of client queries received exceeds the capabilities of a single seat.

What Is Covered - Your dedicated team can handle standard technical support, sales, and billing queries via your ticket system or emails. They can also handle server administration and other tasks, depending on the precise attributes of your team members.

What Does It Cost - Dedicated Support is extremely cost effective. See the table below.